Privacy Policy
All the information regarding the processing of personal data is indicated below.
For any questions or clarifications, do not hesitate to contact us.
Privacy Policy
As of 25 May 2018, the General Data Protection Regulation (EU Regulation 2016/679 - hereafter RGPD) also applies in Italy. As under the Privacy Code (Legislative Decree 196/2003), we aim to give you all the necessary information to let you know how we process your personal data when you register on our website to buy or not, when you buy from the website without registering and when you just browse to get to know our products and shops.
The information you will find below complies with the requirements of Article 13 of the GDPR.
The information you will find below complies with the requirements of Article 13 of the GDPR.
Data Controller and Data Protection Officer
Biella Scarpe S.p.a. is the data controller, with registered office in Gaglianico (BI), Via Cavour n. 58. For any information or clarification on privacy issues, you can contact us at the above address or by e-mail at info@conte.bs.
Our company has also appointed a Data Protection Officer whose e-mail address is: dpo@conte.bs.
Our site uses Google services for analyzing user navigation and personalizing ads. For more information on the use and processing of data by Google services, visit the web page Google's Privacy & Terms.
Our company has also appointed a Data Protection Officer whose e-mail address is: dpo@conte.bs.
Our site uses Google services for analyzing user navigation and personalizing ads. For more information on the use and processing of data by Google services, visit the web page Google's Privacy & Terms.
Online purchase information from a visitor
The processing and elaboration of the data will take place within the European Union by means of manual and computerised tools, with logics strictly related to the above-mentioned purposes, so as to guarantee the security and confidentiality of the data in compliance with the Italian legislation on privacy.
The legal basis for the processing is established by the necessity of the processing for the purpose of executing the sales contract (Art. 6, para. 1, letter b) GDPR).
The processing and elaboration of the data will take place within the European Union by means of manual and computerised tools, with logics strictly related to the above-mentioned purposes, so as to guarantee the security and confidentiality of the data in compliance with the Italian legislation on privacy.
The data will not be disseminated or transferred to third countries. It is possible that the data may come to the attention of third party service providers qualified as Data Processors, for activities connected with the fulfilment of the purposes indicated above, such as, by way of example but not limited to, banking and financial services, technical and administrative help desk, management of shipping and any product returns.
The data will be stored according to the terms indicated by law for civil and fiscal purposes (generally 10 years).
The legal basis for the processing is established by the necessity of the processing for the purpose of executing the sales contract (Art. 6, para. 1, letter b) GDPR).
The processing and elaboration of the data will take place within the European Union by means of manual and computerised tools, with logics strictly related to the above-mentioned purposes, so as to guarantee the security and confidentiality of the data in compliance with the Italian legislation on privacy.
The data will not be disseminated or transferred to third countries. It is possible that the data may come to the attention of third party service providers qualified as Data Processors, for activities connected with the fulfilment of the purposes indicated above, such as, by way of example but not limited to, banking and financial services, technical and administrative help desk, management of shipping and any product returns.
The data will be stored according to the terms indicated by law for civil and fiscal purposes (generally 10 years).
Your rights in relation to the processing of personal data
These are your rights in relation to the processing of personal data, as set out in Articles 15, 16, 17, 18, 19, 20 21, 22 of the GDPR:
- To ask the Data Controller for access to, rectification of, and, in the cases provided for by law, removal of personal data (right to be forgotten); restriction of processing, in the presence of the conditions laid down by law;
- To reject processing for direct marketing purposes at any time;
- To receive your electronic personal data in a structured and commonly used format and to transmit it to another data controller (data portability).
To exercise these rights, simply contact the Data Controller at the registered office indicated below or send an email to info@conte.bs.
You may also lodge a complaint with the competent supervisory authority in Italy, the Garante per la Protezione dei Dati Personali.
- To ask the Data Controller for access to, rectification of, and, in the cases provided for by law, removal of personal data (right to be forgotten); restriction of processing, in the presence of the conditions laid down by law;
- To reject processing for direct marketing purposes at any time;
- To receive your electronic personal data in a structured and commonly used format and to transmit it to another data controller (data portability).
To exercise these rights, simply contact the Data Controller at the registered office indicated below or send an email to info@conte.bs.
You may also lodge a complaint with the competent supervisory authority in Italy, the Garante per la Protezione dei Dati Personali.
PRIVACY POLICY WEBSITE REGISTRATION
The data you provide us with when registering on the website and making a subsequent purchase will be processed for the purposes indicated below:
Website registration
On-line purchase and sale on the Biella Scarpe spa website (www.contescarpemoda.co.uk) of footwear/accessories/clothing products and provision of any other services relating to such purchase and sale; participation in the loyalty programme, as per the regulations published in the relevant section of this website. The legal basis is established by the necessity of processing for the purposes of executing the sales contract (art. 6, 1st c., lett. b) GDPR).
Marketing
Periodically sending information, promotional and/or advertising material by e-mail, web, SMS and/or MMS, telephone and/or by paper mail. The legal basis for the processing is the legitimate interest of the Controller (Art. 6, 1st c., lett. f) and Recital no. 47 RGPD).
Profiling
Analysis of the information you have provided and/or the products you have purchased, in order to better understand your preferences and therefore offer you a personalised service. The legal basis for the processing is consent (Art. 6, para. 1, letter a) of the GDPR).
The processing and elaboration of the data will take place within the European Union by means of manual and computerised tools, with logics strictly related to the above-mentioned purposes, so as to guarantee the security and confidentiality of the data in compliance with the Italian legislation on privacy.
The data will not be disseminated or transferred to third countries. It is possible that the data may come to the attention of third party service providers qualified as Data Processors, for activities connected with the fulfilment of the purposes indicated above, such as, by way of example but not limited to, banking and financial services, technical and administrative help desk, management of shipping and any product returns.
The data will be stored according to the terms indicated by law for civil and fiscal purposes (as a rule, 10 years). For direct marketing and profiling purposes, the data will be deleted at the end of the retention period of two and one year respectively.
The processing and elaboration of the data will take place within the European Union by means of manual and computerised tools, with logics strictly related to the above-mentioned purposes, so as to guarantee the security and confidentiality of the data in compliance with the Italian legislation on privacy.
The data will not be disseminated or transferred to third countries. It is possible that the data may come to the attention of third party service providers qualified as Data Processors, for activities connected with the fulfilment of the purposes indicated above, such as, by way of example but not limited to, banking and financial services, technical and administrative help desk, management of shipping and any product returns.
The data will be stored according to the terms indicated by law for civil and fiscal purposes (as a rule, 10 years). For direct marketing and profiling purposes, the data will be deleted at the end of the retention period of two and one year respectively.
Your rights in relation to the processing of personal data
The following are your rights in relation to the processing of personal data, as provided for in Articles 15, 16, 17, 18, 19, 20 21, 22 of the GDPR:
- To ask the Data Controller for access to, rectification of, and, in the cases provided for by law, removal of personal data (right to be forgotten); restriction of processing, in the presence of the conditions laid down by law;
- To reject processing for direct marketing purposes at any time;
- To withdraw the consent which was given;
- To receive your electronic personal data in a structured and commonly used format and to transmit it to another data controller (data portability).
- In order to access these rights, simply contact the Data Controller at the registered office indicated below or send an email to info@conte.bs.
- You may also lodge a complaint with the competent supervisory authority, in Italy the Garante per la Protezione dei Dati Personali.
- To ask the Data Controller for access to, rectification of, and, in the cases provided for by law, removal of personal data (right to be forgotten); restriction of processing, in the presence of the conditions laid down by law;
- To reject processing for direct marketing purposes at any time;
- To withdraw the consent which was given;
- To receive your electronic personal data in a structured and commonly used format and to transmit it to another data controller (data portability).
- In order to access these rights, simply contact the Data Controller at the registered office indicated below or send an email to info@conte.bs.
- You may also lodge a complaint with the competent supervisory authority, in Italy the Garante per la Protezione dei Dati Personali.
GREEN CARD PRIVACY STATEMENT
Protection of personal data – Information
The protection of your personal data is important to us. For this reason, we undertake to request and record only the data that is strictly necessary for the purposes that we inform you of here. Our company is guided by the principle of transparency and wants you to be fully aware of how your personal data is being processed.
The Green Card
The Green Card is a personal card, which must be shown in our shops in order to be entitled to the discounts, rewards and benefits provided for holders of such a card. With reference to the regulations in force regarding the protection of personal data, the purpose of the data processing is related to the issue, use and management of the Green Card in accordance with the Regulations. In order to issue the Green Card, you must know your personal details (name, surname, date of birth). This information is compulsory and the Green Card cannot be issued without it. Your postal address is necessary so that we can send you any communication from us regarding the Green Card, news about promotional initiatives, discount campaigns and product advertising. Other data relating to your family can be useful for getting to know you better and for addressing targeted advertising and personalised and individual offers, for example, on your birthday. This information is not compulsory and no consequences can arise from not completing this part of the application.
Legal basis for data processing
The mere issuing of the Green Card does not require your consent, as the legal basis for the processing is our need to fulfil our obligations under the Green Card Regulation (Art. 6 letter b) GDPR - General Data Protection Regulation).
The personal data you give us may also be used if you ask us for after-sales services, such as repairs or replacements under warranty.
We do not need your consent to send you promotions, information about special initiatives, advertising material by ordinary or electronic mail, as the legal basis is the legitimate interest of our company to carry out direct marketing activities (art. 6 letter f) and cons. 47 RGPD). You have the right to reject these purposes at any time, as better specified below (Rights).
On the other hand, your consent is the legal basis for the storage of data relating to your purchasing preferences (so-called Profiling), so that we can send you offers tailored to your tastes or needs (art. 6 letter a). Your consent may be revoked at any time, as better specified below (Rights).
The personal data you give us may also be used if you ask us for after-sales services, such as repairs or replacements under warranty.
We do not need your consent to send you promotions, information about special initiatives, advertising material by ordinary or electronic mail, as the legal basis is the legitimate interest of our company to carry out direct marketing activities (art. 6 letter f) and cons. 47 RGPD). You have the right to reject these purposes at any time, as better specified below (Rights).
On the other hand, your consent is the legal basis for the storage of data relating to your purchasing preferences (so-called Profiling), so that we can send you offers tailored to your tastes or needs (art. 6 letter a). Your consent may be revoked at any time, as better specified below (Rights).
Your rights in relation to the processing of personal data
These are your rights in relation to the processing of personal data, as set out in Articles 15, 16, 17, 18, 19, 20 21, 22 of the GDPR:
- To ask the Data Controller for access to your personal data, their rectification and, in the cases provided for by law, their removal (right to be forgotten); the limitation of their processing in the presence of the conditions laid down by law;
- To reject processing for direct marketing purposes at any time;
- To receive your electronic personal data in a structured and commonly used format and to transmit it to another data controller (data portability).
To access these rights, simply write to the Data Controller at the registered office indicated below or send an email to info@conte.bs.
- To ask the Data Controller for access to your personal data, their rectification and, in the cases provided for by law, their removal (right to be forgotten); the limitation of their processing in the presence of the conditions laid down by law;
- To reject processing for direct marketing purposes at any time;
- To receive your electronic personal data in a structured and commonly used format and to transmit it to another data controller (data portability).
To access these rights, simply write to the Data Controller at the registered office indicated below or send an email to info@conte.bs.
Storage of personal data
Personal data will be stored according to the terms indicated by law for civil, administrative and fiscal purposes (generally 10 years). For the other purposes indicated above, in relation to the duration of the loyalty programme validity and in any case for the time strictly necessary to pursue the purposes. Purchase data for profiling purposes will be made anonymous and used for statistical and/or management purposes two years after registration.
GENERAL INFORMATION
The above information complies with the obligations of Article 13 of the General Regulation on the Protection of Personal Data.
Your data will not be disclosed or transferred to third countries. It is possible that they may come to the attention of third party service providers closely related to the main activity or obligations undertaken with the Green Card. These third parties act as data processors or persons in charge of the processing, under the strict control of the Data Controller.
The Data Controller is our Company: Biella Scarpe S.p.a. with registered office in Gaglianico (BI), Via Cavour n. 58.
For any information or clarification on the subject of privacy, you may contact us at the above address or by e-mail at info@conte.bs. Our company has appointed a Data Protection Officer whose e-mail address is: dpo@conte.bs.
You may lodge a complaint with the competent supervisory authority, in Italy the Garante per la Protezione dei dati personali.
Your data will not be disclosed or transferred to third countries. It is possible that they may come to the attention of third party service providers closely related to the main activity or obligations undertaken with the Green Card. These third parties act as data processors or persons in charge of the processing, under the strict control of the Data Controller.
The Data Controller is our Company: Biella Scarpe S.p.a. with registered office in Gaglianico (BI), Via Cavour n. 58.
For any information or clarification on the subject of privacy, you may contact us at the above address or by e-mail at info@conte.bs. Our company has appointed a Data Protection Officer whose e-mail address is: dpo@conte.bs.
You may lodge a complaint with the competent supervisory authority, in Italy the Garante per la Protezione dei dati personali.